Welcome to |
| We are located at: | 6950 146th Street W Suite 114 Apple Valley, MN 55124 |
| Phone: | (952) 432-4033 |
| Get information about DCUE Dental below. You may also email: dental@dcue.org with any questions | |
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OFFICE CLOSED: Friday, May 23 & Monday, May 26 General Office HoursM: 7 am - 1:30 pm T: 9 am - 2:30 pm W: 7 am - 2:30 pm Th: 7 am - 2:30 pm F: 9 am - 2:30 pm We do have flexible schedules based on work flow. Please leave us a message or email dental@dcue.org and we will get back to you as soon as we can. Please leave a message if you would like to schedule a time to meet outside of general office hours.
Claims can be mailed via US Mail, District Mail or Dropped off at our office (drop-box attached to the outside of building if we are closed). Returned claims for additional documenation needed for processing will be returned to your school listed. |
ANNOUNCEMENTS
Policy change for Wisdom Teeth Removal/Oral Surgery claims- effective immedietly, all oral surgery treatment performed at an oral surgeon's office must be submitted to Medical Insurance (and dental, if applicable) prior to submitting to DCUE Dental for reimbursement.
Insurance Explanation of Benefits (EOB) or a letter of denial is required from all insurance companies involved.
New claim forms- reimbursement requests on old claim forms will be returned starting September 1, 2025.
New claim forms:
Claim Form (A): Dental or Orthodontic Treatment
Claim Form (B): Oral Surgery/Wisdom Teeth Removal
2024-25 Enrollment closing June 1st- log in here
ENROLLMENT
Annual Enrollment is required for all active members of the DCUE Dental plan
OPEN ENROLLMENT WINDOW:
August 1 - June 1
Claims received by non-enrolled members will be denied without the right to appeal.
Annual enrollment is completed in the Dental Members page, you must log in to your account to access your enrollment form.
If you are a new hire or new to the dental plan you can find more information here.
You can check on your enrollment status by logging into the Dental Members page and looking for a green thumbs up or a red thumbs down.
Personal change notices: such as name change, dependent change, address change, etc. should be completed by updating your enrollment form August-May. If your personal change takes place June-July please contact our office via email at dental@dcue.org.
Double Spouse coverage situations: if you and your spouse are under the collective bargaining agreement between ISD 196 and DCUE and you both qualify for DCUE Dental benefits then you are considered "double spouse". Enrollment should be completed under the member whos birthday comes first in the calendar year, they are considered Emp #1 and are completing enrollment for the both of you.
CLAIM FORMS & FILING INFORMATION
Claim Filing Information
Claim Form (A): Dental or Orthodontic Treatment
Claim Form (B): Oral Surgery/Wisdom Teeth Removal
Submit a separate claim form for each individual by date of treatment.
Dental claims are processed based on date of treatment.
Orthodontic claims are processed based on date of payment.
Claims must be filed within 60 days from the date of service to avoid a 20% late penalty. 90 days from the date of service if there is other insurance involved.
Send claims via District/Inter-Office mail to DCUE Dental, send USPS or drop-off at our office. There is a secure drop-box attached to the outside of our building.
Claim reimbursement is mailed in the form of a check to the current address you have on file with DCUE Dental. Checks are only made payable to the account holder; DCUE Dental member. The bottom 2/3 of your reimbursement check is a copy of your Explanation of Benefits (EOB) from DCUE Dental.
ORTHODONTIC INFORMATION
There is an age 26 limit on orthodontic reimbursement, whether you are the employee or dependent.
All enrolled individuals, up to age 26 can receive $2000 towards orthodontic treatment charges.
This benefit is separate money from your annual benefit for dental reimbursement.
It is a $2000 lifetime maximum, that is reimbursed based on your payment(s) made, whether that is one lump sum or multiple payments spread over multiple plan years. Be sure to submit your claim within the appropriate plan year.
Orthodontic claims are processed based on date of payment made.
Individuals are covered through the last day of the month in which they turn 26 years old.
Orthodontic retainers fall under orthodontic coding and are subject to the age limit and lifetime maximum.
More details on filing an orthodontic claim:
MEMBERSHIPS
Active Members: Current employees who have an FTE of .75 or greater. Your monthly premium payment is pre-negotiated in your contract, you do not pay for this benefit plan. You need to complete an annual enrollment in order to participate. The benefit is available to you, your spouse and dependent children at no additional cost.
This benefit can be used as secondary coverage, if you have dental insurance.
Part-time/Job Share Members: Eligible members have an FTE of .5 - .74. You must complete your election paperwork, enroll and pay 1/2 of the monthly premium, the District covers the other half of your premium. Your election paperwork and information will be emailed to your district email as soon as possible.
More details about this membership:
Part-time/Job Share Information
COBRA/Continuation of Coverage Members: Former active employees who have changed status to Leave of Absence, LOA following FMLA, Termination, Resignation, Reduction of Hours and Disability. A member's dependent turning age 26, divorce or legal separation, death of employee are qualifying events under COBRA regulations.
Retirees fall under this category of membership.
More details about this membership:
New Hires: The district office will notify DCUE Dental of new hires and return to work employees. Our office must receive notification of your status before you are able to enroll in the dental plan. We require your FTE, employee number, name and district email address confirmation from the District before adding you to our system.
You will be sent a "Welcome Email" from our office once you can complete your online enrollment.
You are not automatically enrolled in this plan.
ABOUT THIS PLAN
The fiscal plan year is:
September 1 - August 31
Claim filing deadline for the previous plan year claims is Noon on October 31, every year.
Paper claim filing- send your completed claims and supporting documents to the DCUE Dental ofice via District Mail, USPS or drop-off. A secure drop-box is attached to the outside of our building.
Claim returns- if more documenation is required your claim will be returned to your school mailbox with a request of what is needed. During the summer claims are mailed home with a request.
Reimbursement checks- are mailed to your home address on file. Checks can only be made payable to the employee/account holder. The bottom 2/3 of your check is your explanation of benefits (EOB) and should be retained for tax, HSA/FSA purposes.
Order of filing- any insurance company would be considered primary to DCUE Dental Reimbursement Fund, then submit remaining amount not covered to DCUE Dental, lastly you submit a claim to an FSA/HSA account for the portion not covered by DCUE Dental. If you use an FSA/HSA benefit card to pay for your dental services then that would not be eligible to submit for reimbursement.
Reimbursement vs. Dental Insurance- you will not receive a benefit card, we work directly with you, our member, not the dental office. We do not have Plan ID or Group numbers to provide you. Reimbursement is accumulative throughout a plan year, you are not reimbursed a percentage based on type of treatment performed, your claims simply fall down a 3-tiered percentage scale for reimbursement. Per person, per plan year. There are no time frame stipulations between treatments.
See full details on your benefit plan:
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